I would like to say thank you for having such wonderful customer support. I was having issues with my order and couldn’t pay for it on line due to the fact it would take me back to the beginning of the transaction every time I would click continue. I had tried several times before calling for help.
I am extremely electronically challenged. I seem to cause electronics to break or function improperly, and even cause watch batteries to run out quickly. I embrace my special ways and tend to use tech support a lot. ;)
I was so happy to be helped by your customer support department. They were so very patient with my ignorance of all things tech and were very jovial and extremely gifted in helping electronically challenged individuals such as me. I am afraid I had them baffled as well, and they had to figure out what was wrong and call me back. After they had figured out the problem, I was able to complete my order!
I have ordered with you before and your wonderful quality products had me hooked. However, after the amazing help I received from customer support, I am forever going to be a loyal customer. I am so glad you employ people who genuinely care about the customer. I will most assuredly tell all my friends to shop with The Magick Moon! I also became a “fan” of yours on Facebook to ensure my people see you!
Thank you again for all the help and the wonderful blessing of employees who care.
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